Introduction
This website is operated by 3 little spirals. Please Read the Terms and Conditions before purchasing from the 3 little spirals (www.3littlespirals.com) site.
Throughout the site, the terms “we”, “us” and “our” refer to 3 little spirals. By accessing, browsing and using this site, you acknowledge that you have read and understand our Terms and Conditions and agree to comply with them. 3 little spirals offers this website, including all information, tools and services available from this site to you, the user. Use of this site indicates acceptance of all policies, terms and conditions.
The Terms of Use of the 3 little spirals website include these Terms and Conditions, the Privacy Notice and any other terms and conditions that appear in or are linked to the 3 little spirals website www.3littlespirals.com (Additional Terms and Conditions).
The Additional Terms and Conditions that appear on the 3 little spirals website will govern your use of, and access to, certain sections of the 3 little spirals website where they appear. Since these Additional Terms and Conditions form part of the Terms of Use you are bound by them and should review them wherever they are relevant to you when using 3 little spirals website.
Website content and access
While 3 little spirals endeavours to take reasonable care in preparing and maintaining the information on this website we do not warrant the accuracy, reliability, adequacy or completeness of any of the website content. You acknowledge and accept that the website content may include technical inaccuracies and typographical errors. The website content is subject to change at any time without notice and may not necessarily be up to date or accurate at the time you view it.
It is your responsibility to enquire with us directly to ensure the accuracy and currency of the material or information you seek to rely upon. To the extent permitted by law 3 little spirals disclaims all liability for loss directly or indirectly arising from your use of or reliance on the website and the website content.
3 little spirals does not guarantee that access to the 3 little spirals website www.3littlespirals.com will be uninterrupted or that the website is free from viruses or anything else which may damage any computer which accesses the 3 little spirals website or any data on such a computer.
Limitation of liability
To the maximum extent permitted by law 3 little spirals excludes completely all liability whatsoever for any loss or damage of any kind (including special, indirect or consequential loss and including loss of business profits) however caused (including negligence) arising out of or in connection with the website content and the use or performance of 3 little spirals website.
Where the law implies a warranty into these Website Terms and Conditions, which may not lawfully be excluded 3 little spirals’s liability for breach of such a warranty shall be limited at its option, to any one or more of the following:
(a) in the case of goods, to any one it determines of the following: replacement of the goods or the supply of equivalent goods; repair of the goods; payment of the cost of replacing the goods or acquiring equivalent goods; or payment of the cost of having the goods repaired; and
(b) in the case of services, to either supplying the services again or payment of the cost of having the services supplied again.
Submissions
Any material you send to us on or via the 3 little spirals website will be deemed to be non-confidential and non-proprietary. This includes any data, questions, comments, suggestions, ideas or other information. We will be entitled to use such material for any purpose without compensation to you.
Interference with website
You must not attempt to change, add to, remove, deface, hack or otherwise interfere with this website or any material or content displayed on the 3 little spirals website.
Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the State of New South Wales, Australia. In the event that a dispute arises from these website Terms and Conditions, you agree to submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia.
Privacy Policy
3 little spirals is bound by the Australian Privacy Act 1988.
In accordance with the Privacy Act, 3 little spirals will take reasonable steps to protect personal information collected by it from misuse and loss from any disclosure, modification or access including unauthorised access to that personal information.
3 little spirals will not disclose your personal information to any third party, unless it is for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and as otherwise allowed by the Privacy Act.
3 little spirals website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. The Site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalise the website. Furthermore, cookies may also be used to track how you use the site to target ads to you on other websites.
3 little spirals may disclose the personal information for the purposes of conducting its business, providing and marketing our services, communicating with you, managing and improving the services we provide and on the site and in complying with our legal obligations.
3 little spirals will only discuss your personal details with you personally. Should you require another person to enquire on your behalf regarding your personal information held by 3 little spirals, we need your consent prior to releasing information.
You can access your personal information held at 3 little spirals any time by contacting us via email, yay@3littlespirals.com
Security policy
Your online security is our priority.
Our website meets Payment Card Industry (PCI) compliance standards via PayPal, our payment providers. This means your payment information is encrypted, secure and cannot be accessed.
Ordering & Payment
Order acceptance
The automated order confirmation email received after lodging an order with us is not a guarantee of sale. 3 little spirals reserves the right to cancel your order. In this event we will notify you via return email.
Payment and security
Payment of your purchase with 3 little spirals is easy and safe. 3 little spirals take online payment security seriously and therefore use the internationally trusted payment gateway PayPal. PayPal is securely processed via the PayPal checkout service. Alternatively, direct deposit payments can be made securely via your bank into 3 little spirals bank account.
You do not require a PayPal account to use the Credit/Debit Card option; PayPal can be used without an account as a guest with Visa, MasterCard and also Debit Card.
In the event that you suspect you have placed a duplicate order, please email yay@3littlespirals.com immediately, so that we can investigate the issue and have the duplicate order payment reversed before it is processed.
Any duplicate orders that have shipped before 3 little spirals has been notified will be refunded once the order has been returned to us.
Pricing
We reserve the right to alter the pricing at any time without notice. Orders in progress, will be charged the price at the time of ordering.
‘Offers, sales and discounts’ will not be applied retrospectively and rein-checks are not available.
All charges are processed in Australian dollars. Foreign currency values are estimates only. Final charges are determined at the time of processing. Your Bank may have additional foreign currency charges. Please enquire at your Bank for more information regarding their fees.
Shipping Information
All orders are sent via Australia Post.
- All orders are shipped once payment has been received
- Handling of orders and shipment may take 5-7 working days
- If you are concerned about delivery timelines please contact us via email, yay@3littlespirals.com
- Please note your item can not be shipped on a Saturday, Sunday or Public Holiday
- All orders are shipped at a flat rate of $8.00 per order throughout Australia.
- International orders to Japan are charged at a shipping fee of $12.00 per order
- All other international orders can be arranged via special request to yay@3littlespirals.com and incur additional handling and shipping charges
- Shipping cost on all returns are non refundable
Delivery
Delivery time frames provided by us are estimates only. We will notify you on the day your order leaves our premises. We are not liable for delays incurred by the delivery provider.
It is your responsibility to provide a complete and accurate delivery address. When inaccurate or incomeplete delivery information is provider, re-delivery costs are at your expense.
International orders
Orders may be subject to local customs or import duty. Any associated costs are at your expense. If an order is returned to us due to non-payment or non-collection, any loss incurred by us will be on-charged to you.
Please enquire with your local authority for more information.
Please contact us if you require further information, yay@3littlespirals.com
Returns & Exchanges
- Refunds available for all full priced items; items must be returnedwithin 14 days of receipt for a refund. Any received thereafter may be declined.
- Items must be returned in their original condition including tags. We will credit your original method of payment within 10 working days of return of your item minus the original shipping charge. (if applicable)
- All sales items are non refundable and cannot be exchanged. All items purchased on sale are FINAL SALE.
- The cost of the return shipping is at the customer’s expense and is non- refundable.
- All orders should be returned to the address on the returns form
